As concerns around Coronavirus (COVID-19) rise we wanted to reassure you that we are doing everything we can to ensure your safety and well being of our customers and our team member is our number one priority. We are following the government guidelines and we have put several important measures in place to ensure Springwood Shepherd Huts remains a low-risk zone for the spread of the virus.
The well being of our guests remains our highest priority. We take pride in maintaining the highest standards of cleanliness and hygiene. In response to the Coronavirus, we have taken additional precautions to make our cleaning and hygiene protocols even more rigorous. Each Hut is deeply cleaned before your arrival and deeply cleaned once you vacate for on going guests. We are not allow any early check ins or later check ins due to the extra cleaning we are carrying out on each hut.
Please be assured that Springwood Shepherd Huts are working hard to ensure we are following the very latest advice
If you have a booking through us and we go in to a National Lockdown and we cannot open, we will happily change your booking to an alternative date. We will offer a refund and this is only offered if we go in to a national lockdown.
If any guest cannot travel due to isolating or has a lockdown in your area and you cannot travel and Springwood Shepherd Huts can remain open we will offer to change your booking to an alternative date free of charge and will ask for proof relating to COVID19. Our normal cancellation policy will apply if you wish to cancel not relating to COVID19.
If we need to move your booking due to COVID19 we have new terms and conditions that would be sent out to you to confirm before we rebook
If you require more information relating to your booking please contact us directly firstname.lastname@example.org